Regis Salon
Charged WAY to much to cut my hair

About Mid June I was in need of a haircut. Being pregnant, your hair grows fast and I needed a cut. I went to the mall on a Sunday, (Not feeling well) but needing my hair cut.

I went to Regis Salon and it was just then 5:30pm. (They closed at 6pm) I asked if they were still taking people. The lady at the front asked a few girls, and after the 1st two wouldn't help me, the 3rd one finally did.

There sign is advertised $21 for a wash and cut. No extra charges or special charges were advertised. Victoria was the lady that cut my hair. She sprayed my hair with a water bottle and then cut my hair. I didn't mind, cause I needed it done bad, so I was going to pay extra to get a better service. (So I thought)

After she was done cutting my hair she rang me up.By this point she knew that my stomach was killing me and I didn't feel well at all. (Alls I wanted to do was get my hair cut and then go home and go to bed.)

The total came to $31 tax! My eyes widend and it took a second to register the price. I looked at the sign and looked at her. She said that since it was a "Special" cut there was an extra $10 fee. She said since I had long hair, it was "Special." My hair isn't that long. It comes a little past my shoulders and she never told me. I was so annoyed by this point that I paid it and left. I just went home and cried. I also lost sleep over it because I was so annoyed and I didn't feel well enough to argue.

First off, she never gave me what I was paying for or what she was charging me for. She never washed my hair. Then she has the nerve to charge me $10 more because it's a "Special" cut. She should have just forgot about the $10 extra (even though she never told me) and I would have paid the $21. I was so relieved to get my hair cut. But at the same time, being pregnant, not working and living on an E-2 salary. We don't have the money to pay $31 for a hair cut. Thats the reason I wait so long to get a hair cut.

To all future customers, make sure to ask the prices, because there are hidden cost and they'll take you for a ride if your pregnant.

Company: Regis Salon
Country: USA
State: Texas
City: Killeen
Address: 2100 SWS YOUNG DR STE 1396
Phone: 2546998988

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