Teamup Gallery - Team Up Sports
Ripoff - Teamup Shoots Team Picture, takes money for prints, never ships photos
- 06-28-2005
- 1
On 5/14, a company calling themselves Teamup Gallery came by North Bend, WA to take our son's T-Ball Team picture (along with a whole lot of other baseball teams and their kids). The form asked the parents to select between four packages from $19.99 to $49.99 and to bring a check or cash in the amount for the package. The instructions continued that the coach would return an e-certificates code # for easy on-line photo selection.
We paid $29.99 with check #2085.
All we got from our coach is the password SQLL4 which leads you to where you can buy the pictures by credit card. We never received an e-certificate code number from our coach.
Three weeks after the shoot we were to go to www.digiproofs.com/teamupsports and enter the password. Then we were to select the poses for the prepaid package. Then we were to enter the e-certificate code number during checkout. Then we were to receive our photos by mail 7 working days after we've ordered.
The form has a phone number on it 888-960-TEAM which is answered automatically. A message is taken, but no one ever returns a call.
Our check for $29.99 has been deposited and has cleared. The company wasted no time in depositing the checks. 5/18 check cleared, but I have no way to choose the photos we want.
-=-
I have done a reverse DNS on www.digiproofs.com
Whois info for, digiproofs.com:
Registrant:
Digiproofs Inc
NASA Research Park
Mail-stop 19-46
Moffett Field, CA 94035
US
Domain name: DIGIPROOFS.com
Administrative Contact:
Guthrie, Chris dns@digiproofs.com
NASA Research Park
Mail-stop 19-46
Moffett Field, CA 94035
US
650-944-7531
Technical Contact:
Guthrie, Chris dns@digiproofs.com
NASA Research Park
Mail-stop 19-46
Moffett Field, CA 94035
US
650-944-7531
Registration Service Provider:
BigBiz Internet Services, noc@bigbiz.com
408 241 4615
Please email support _AT_ bigbiz.com for domain login/passwords,
DNS/Nameserver changes, and general domain support questions.
Registrar of Record: TUCOWS, INC.
Record last updated on 30-Sep.
Record expires on 08-Aug.
Record created on 08-Aug.
Domain servers in listed order:
NS1. Digiproofs.com 209.128.76.130
office. DIGIPROOFS.com 64.127.119.138
Domain status: ACTIVE
-=-
I also have searched the net for the 888-960-TEAM phone number. It shows up with the follwing businesses:
Http://www.myleaguestore.com/shipping.php
TeamUp Sports
3120 Crow Canyon Road, San Ramon, CA 94583
Http://www.mustangsoccerstore.com/shipping.php
TeamUp Sports
3120 Crow Canyon Road, San Ramon, CA 94583
Http://www.scorpionlacrosse.com/FAQ.Asp
TeamUp Sports 3120 Crow Canyon Rd,
Media Studios B San Ramon, CA, 94583
(888) 960-8326 www.teamupsports.com
-=-
The logos at Team Sports
http://www.teamupsports.com/
exactly match the logos on the brochure that was handed out the day of the photos.
-=-
I also found the company that made some of their slick web page:
Http://www.rgbdirect.com/clients_web_teamup.html
-=-
Here is the registration for their web page:
Registration Service Provided By:
Contact: sales@varafast.com
Visit:
Domain name: teamupsports.com
Registrant Contact:
TeamUp Inc.
Dennis Ransdell (sales@varafast.com)
1.8889608326
Fax:
Box 3412
Danville, CA, US 94526
NA,
US
Administrative Contact:
Email: (sales@varafast.com) tel— 1.8889608326
name: (Dennis Ransdell) (NA)
NA
Fax:
TeamUp Inc.
Box 3412
NA,
US
Technical Contact:
Email: (sales@varafast.com) tel— 1.8889608326
name: (Dennis Ransdell) (NA)
NA
Fax:
TeamUp Inc.
Box 3412
NA,
US
Billing Contact:
TeamUp Inc.
Dennis Ransdell (sales@varafast.com)
1.8889608326
Fax:
Box 3412
Danville, CA, US 94526
NA,
US
Status: Locked
Name Servers:
NS1. Hyperactivehosting.com
ns2. HYPERACTIVEHOSTING.com
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The company does not return our phone calls or answer their phones. All we would like is to be able to order the photos online which we have prepaid. I don't want to get ripped off.
Company: Teamup Gallery - Team Up Sports
Country: USA
State: California
City: San Ramon
Address: 3120 Crow Canyon Road
Phone: 8889608326