BellSouth
DSL technician allegedly locked out our DSL and email accounts

An employee of BellSouth, a DSL technician, locked out our DSL service on several occasions. I know this to be true because she (C) bragged to mutual acquaintances about her actions.

This person has also broken into several of our free email accounts and rendered them useless.

I contacted our provider, Earthlink, to report a DSL problem. They run their service through BellSouth. I was told that our DSL port in the main switching office had been LOCKED. The employee (C) in question has full capability of controlling these ports from her home since she is required to troubleshoot regional DSL problems from her workstation in her home.

It disturbs me to know that employees can and do perform acts of vengeance using company resources and time.

Company: BellSouth
Country: USA
Site: bellsouth.net

  <     >