H&R Block
H&R Block a big rip-off

To many this may not seem like a rip off, but to me over 8 hours to have nothing done is a rip off of my time. First I need to mention I have had H&R Block prepare my taxes since 1984. Today I went to have my taxes done by H&R Block, two days ago I made an appointment for noon.

When I got there I waited for 30 min. Only to find out the computer my tax preparer was using was down. So I said I would leave my information so she could do them when it came back up. Should I mention that other people where having their taxes prepared on computers that were working?

At 3 P.M. I had not received a call back. When I call to find out about my taxes, I was told the preparer was with a client and I would receive a call back soon. After 7P.M. I was mad, still no call.

I called to say I would be there to pick up all my information. To no surprise I left there empty handed. After calling another branch, I got a cell phone number to a person. Ten minutes before 9P.M. I finally received a call saying I could get my information back. It took almost nine hours not to have my taxes prepared, NOTHING had been done!

Cheryl
Boise, Idaho

Company: H&R Block
Country: USA
State: Idaho
City: Boise
Address: 1510 S. Orchard
Phone: 2083447665

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