AT&T Wireless/Cingular
AT&T Wireless - Cingular ripoff cheating employees out of money and leaving them to face mad customers Bethlehem pennsylvania

I am starting a rip off report for the EMPLOYEES of AT&T Wireless / now Cingular. Need your comments below.

The public has every right to complain and be upset about their bills and there coverage and everything else they have been promised and never received, thinking you were deceived. Why dont you just stop one minute and think of that sales person at the AT&T store and all they have to put up with. Mean angry customers from AT&T and now Customers from Cingular. Now want to talk about rippoff, lets talk about paychecks - is your company taking your pay away with out notice charging back 6 months any thing you might of sold or signed someone up for because the customer 4,5, 6, months ago decided to change their plan in some way?

Well I am going to tell you' all something next time you want to walk into an AT&T / Cingular remember the employees are trying their hardest not to kick your butts out - BECAUSE WE have problems with the company also. They took our stock and made it worthless, they started using this new payroll system that AUTOMATICALLY PICKS UP DEACTIVATIONS FROM THE LAST 6 MONTHS AND THEN DEDUCTS THAT FROM OUR COMMISSION PAYS. IS THAT FAIR? I DID MY JOB I SOLD THE PLANS THE FEATURES, THE ACCESSORIES, AND ALSO LOCKED CUSTOMERS INTO 2 YEAR CONTRACTS WITH AT&T WHEN WE KNEW IT WAS GOING TO BE CINGULAR IN OCTOBER?

The last change made on our Compensation revision was July it stated that chargebacks will occurr from customers who cancel their service within 180 days of purchase. That is 6 months. And we are also getting charge backs for Pre Paid customers who come in and buy there cards if they let their phone run out of time whoever sold them that phone gets a DEACT.
Features, we were told to push features sell features thats where the money is. The revision in JULY states everybody that FEATURES only get 80 day CHARGEBACKS?

They have been hitting us for 180 and thats where our paychecks are going, they can say callidus all they want because that is what callidus was suppose to do deduct our pays, they just decided to use this system the last 5 months of being at&t wireless! Another fopah i hope i spelled that right, this was a plan to rip us off along with the customers, which i think deducting our paychecks more than 50% some reps 75% for the last 5 months and causing them financial situations is a little worse than (what is free) (do i get a free phone) (can i have a free accessory) and the greedy self centered crap we listen to every day from most of the customers. Maybe they would like to pay my mortgage for the last 2 months. If not shut up.

Wait on the phone for customer care - dont come into the stores we have to call the same place you do! Stay home and b*tch to them. Because believe me the reps in the stores went through this last year with siebel, and losing money, and now again this year with cingular and callidus. This was all planned i know it was. For some reason at&t had to come up with some extra money for something and the employees got the clip. Not managment or upper managment the ordinary people who are stuck in the stores day after day stressed out about there customers and also their own problems.

So next time you enter a store give us a break. If yo want to stand in line for an hour more power to you. But we do not fix bills we call who you call.
Stay home where you can do your complaining in your own home instead of going out into public and making a fool of yourself yelling in the store - at&t is a rip off, they lie their equipment is junk, shut up we are using the same junk you are.

Now i want to hear some rebuttals about that.

Let me have it!

Company: AT&T Wireless/Cingular
Country: USA
State: Nationwide
Site: www.at&twireless.com

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