ADT Pulse
Terrible Customer Service

Had a heartbeat program mounted in March after becoming an ADT client for a long time.individuals adding the machine didnot provide the best gear (and also the thermostat didnot function) and I was informed I Would be approached 24 hours later to complete mount. That procedure required until July along with a risk of termination to obtain the remainder mounted. Then your program did not function, plus no AC through summer in Atlanta. Have now been attempting to stop and obtain a reimbursement since. Ultimately got the neighborhood workplace in the future and gather their gear but am still obtaining selection calls - at ADT HQ there evidently isn't any reference to a reimbursement despite the fact that I had been guaranteed one by somebody about 15 calls previously. Their HQ seldom talks towards the nearby workplace and NOBODY has actually called when guaranteed. It's obtained annually, atleast 50 telephone calls but still no quality. I actually donot understand what to complete more.

Company: ADT Pulse
Country: USA
State: Georgia

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