MediaOutlet.com
JC Kaelin, Jr. Bought un playable "Peter Pan" DVD. Company refused to replace, refund or return phone calls

I purchased a Peter Pan DVD, with Mary Martin from this company last May. Copies were impossible to get for years. It arrived and looked cheaply reproduced, even down to the printer cover-picture of Mary Martin flying. I had bought it for niece's birthday, so it wasn't played for 2 months.

There were pixels throughout, and midway it would jump back to beginning. I contacted the seller twice by email, and exlplained the circumstances, and asked for a replacement. There was never a response. At the time I was able to find a phone number in New Jersey, and left 2 messages, and still nothing.

In my finally email I stated that If I didn't get a refund in 10 days, I would file a complaint, which I did with the New Jersey Consumer Affairs Office, not that they cared much!

Needless to say, my niece's heart was broken. I had been telling her for years who iconic Mary Martin's performance and how excited I was at a kid, when Peter Pan appeared each year on TV in the early 60's. I told her was far better than the Disney version which already owned, and that it was the first thing I can remember seeing in color (I informed her, much to her disbelief, there was a time before color TV).

Avoid this seller at all costs!!!

Company: MediaOutlet.com
Country: USA
Site: mediaoutlet.com

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