Blockbuster Express
Blockbuster rental, movie, video, kiosk, express

Short and simple. I rented two movies from Blockbuster Express. I returned one a day later, another a couple of days after that. Blockbuster charged me 32.78 for each movie, totaling 65.56.

I should've paid about $6.00.

I'm in the process of disputing the charges with my bank, contacting the Better Business Bureau, and all reporting/review websites I can find. Both times I contacted the customer service hotline the representatives AND manager were unable to help me, as they did now show when the movies were returned.

Like most of us, I cannot afford to pay $60.00 for charges that I am not responsible for.

I'm astounded that such a large company cannot fix and are unwilling to assist in fixing these types of incidents. It is a horrible way to conduct business, and they will be loosing a fair amount of customers because of this.

Company: Blockbuster Express
Country: USA
Address: NCR Corporation, PO Box 958068, Duluth, GA 30095
Phone: 18773002128
Site: blockbusterexpress.com

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