Metro Entertainment
Rip off on ticket price

I ordered a $97 Met Opera ticket from Metro Entertainment (who have nothing to do with the Met Opera). I tried to pay using my credit card to give me consumer protection, but the site rejected my credit card so I had to use a debit card. With handling fee and postage the amount I paid was $132.37.

When it arrived, the ticket had a face value of $49.50. I queried this with Metro Entertainment who said I was purchasing on the "secondary market" and that this market was determined by the supply and demand for the tickets which could lead to the market value being higher than the face value. They said I knew this when I was buying from them, which I categorically denied.

I asked them either to refund the difference between $97 and $49.50 or to get the Met Opera to issue me with a $97 ticket - which they refused to do.

I am going to see if I can lodge a complaint via my bank, but of course the funds have already left my account. I feel this cheating the public.

Company: Metro Entertainment
Country: USA
State: Connecticut
City: South Windsor
Address: 75 Gerber Road East
Phone: 8608751892

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