Betus.com
Refusing to payout

I won over $600.00 playing various games on Betus. When I requested a payout I was told that I had to fill out and fax several forms. I ended up having to email the forms several times before they claim that they recieved all of the info. I finally got them to agree that they had all of the info required and was told that I would recieve my money in 7-10 days for a fee of $25.00. I told them to hold off and I would get back to them. Well I ended up playing my winnings down to $200.00 and then requested the payout again, this time agreeing to the fee. I was told again that it would take 7-10 days. After 10 days I contacted them again, this time I was told that it takes 10 buisness days. Another week went by and I contacted them once again, and was told that it was in process and that I should recieve it within 48 hours. Still no deposit, so I contacted them again. This time I was told that they were investigating my complaint and would get back to me. Well they did, they said that I had more than 1 account opened under 2 different names, that is not true. They suspended my account and said that I had broken policy. So now I cannot even contact them and I never did recieve my money. It only takes them a couple of minutes to deposit your money and the fee is $. 050 but a withdrawl costs $25.00 to $40.00 and you never get it. There has to be somebody out there that regulates these people, if anybody knows who that is, please let me know.

Company: Betus.com
Country: USA
Site: betus.com

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