DHGray Discount Store
Advertised an American made Paramount home video licensed DVD and instead received an asian bootleg DVD set. When contacted for a refund I was blown off

Here is a copy of the complaint as was sent to the merchant:

Hello,
I received my order today and was dismayed to see that it was not what I ordered. On your website you have advertised, with a picture, the complete Star Trek: Enterprise as if it were the original product issued by Paramount.instead I received a bootleg from China! What gives? That's false advertising. I personally called you last week and talked to a gentleman who assured me that you only sold original items and that's why I decided to trust you and give you my $100. This was to be a Christmas present. I would like a total refund asap. Please send me instructions as to where to send the DVDs. I would like the matter taken care of as quickly as possible. Now I am obliged to look for the DVDs somewhere else and I have little time before christmas.

Company: DHGray Discount Store
Country: USA
Phone: 6153968389
Site: dhgray.com

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