Aarp
Is good for aarp, not for its members

The dues for AARP are not much, but the benefits are even less. I changed my auto and homeowner's insurance to The Hartford, but the auto coverage really was not suitable for me. The Hartford was not responsive to my concern, so I thought I would take this to AARP because I'm sure other people must be in my situation. I called AARP to find out who to write. I was given a name, but on my asking, told I would not receive any reply or acknowledgement. After a couple of years of overpaying, I switched both home and auto to another company and save about $350 for better coverage.

AARP has a long-term care insurance plan, but I found an individual policy at a better rate from the same company AARP uses!

I got taken on a Craftmatic Bed (seperate report), and I thought perhaps I could get advice from AARP on this, or at least they might look into it and publish something on this terrible company. I e-mailed AARP, recived a reply saying they would get back to me. After a few months of nothing, wrote again, got same reply. Repeat 3 more times over next 11 months. Nothing!

Then I received a survey from them on what I liked and didn't like about AARP, and they asked for contact information from me. So I told them I didn't like they way my suggestions and questions were ignored. Heard nothing on that either. They simply do not respond to me as a member, but they do send offers of things to buy.

I belong to their motor club (which I will not renew). A couple of months ago I was at a small village in the Cascade mountains (remote, but not the 'middle of no-where'). I had a car problem, called for help, and was told they did not have service to that area. If I could get help, they would reemburse me, but even on that I got a couple of different versions as to how to get my money back.

I do get the magazine full of sage advice for seniors such as, 'invest wisely', 'stay active', 'pay attention to diet', and often an article about some movie star over 50 who earns a gazillion dollars a year, and is feeling fine. Who would have guessed?

Even though the dues are not much, I will not pay money to be treated this way. I will not renew.

Company: Aarp
Country: USA
State: District of Columbia
City: Washington
Address: 601 E Street NW

  <     >