FreeShipping.com
Free Shipping Trial Led to $12.97 Charges for 11 Months

Last year I ordered flowers from ProFlowers. I was offered free shipping by going to a website called FreeShipping.com. I do not recall the terms, but the customer representative tells me that I agreed to a 30-day trial membership and was to cancel it if I did not wish to use the service with other purchases from cooperating businesses.

I have not purchased any flowers since, and I am just realizing that there has been a $12.97 charge to my debit card for the last 11 months! I called 866-3260584 and spoke to a customer service rep and explained the situation. She offered, as a courtesy, to refund the last 4 months of charges. I asked her what she could do about the other 8 months, for which I did not receive any benefit. She said it was like signing up for a fitness program at a local gym and not showing up for the sessions. That was the best that she could do.

Company: FreeShipping.com
Country: USA
State: Connecticut
City: Middletown
ZIP: 06457-7558
Address: 100 Roscommon Dr, Ste 302
Phone: 8008695597, 8603589198, 8605297990, 8552267047
Site: freeshipping.com

  <     >