Premier at the Mills
Premier Skin Care Deceptive Practices

Beware of employees at the Premier Skin Care Kiosk at the Ontario Mills Mall. At the time of purchase, Maytal promised a 100% guarantee/refund if I was dissatisfied.

When I found out that I was ripped off by their prices, I went back the next day and asked for a full refund. They indicated that their receipt said "No Refunds. Exchanges within 14 days" which was printed in very small letters at the bottom of the receipt. Since you sign a computer screen, you don't see the receipt until after the fact. They were really rude and smug with themselves when they pointed out the "No Refund on the Receipt". California law says that they must clearly post their "NO REFUND POLICY" at their site and that a receipt is not enough.

When my daughter and I asked them where their policy was posted they said the frame was broken and pulled it out of their drawer, after which they immediately put it back away from sight of future victims.

Company: Premier at the Mills
Country: USA
Address: 12268 Queensbury Drive

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