Express Scripts
Defective pills/incorrect amount

We're necessary to purchase continuing medicines by email through Express Programs. Obtained refill of 90-day offer with a few tablets in container sheared horizontally where the tablet is 1/2 of the serving - they certainly were asthma medications. Faulty tablets, not because of mailing. Tablets sheared in 1/2. AND 3 months offer included 82 great tablets, 6 faulty sheared pills - that will be 88 whole - we were shorted AGAIN for that 90-day offer we purchase (copays increased from 60 to 120 without any notice). Quality-control is missing and customer support whenever you contact to statement is worse! 3 people, long delay times plus they don't take responsibility for their incompetance. This may be really harmful with medicines which are shorted and faulty in dose.

Company: Express Scripts
Country: USA
State: Oregon

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