Superpages.com
Over billing - SuperMedia

I have been doing business with Supermedia for well over a year now. Last year I purchased my advertising in the phone book by the year and I paid for it that way. Each month I got a bill for a couple of bucks and each month I called and explained that I was not paying monthly, that I had already paid my bill. Each month I was told it would be taken care of. Nothing was done. This year is the same thing: I paid for my phone book listing and internet advertising a year in advance and I am still getting monthly bills for about $5. I am tired of the ineptness of this company. I wonder sometimes of they hope people will not notice and just pay the bill anyway. I am not a big company so I can understand why they might not care about my business but if they treat everyone like this I can't see how they can stay in business.

Company: Superpages.com
Country: USA

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