Capital One
Consumer Report

Miscellaneous

I have a business and personal account with capital one bank. I was making a payment when i did not notice the account to have the money withdrawn. So my account with only $5.00 was selecte and it was overadrawn. The money was still in my other account. I emailed customer service and explain and to take the money out. A couple of week later i got a call asking me to pay back the money and i agreed. Now my business checking was online and due to the electrical outage i was not able to batch out and my balance seem a little high. I paid one hundred dollars to them asn asked to let me check my balance to make sure my customers wrer not being billed twice.in the next 3 days and as sales started coming in i did nt know until 2 weeks later that they had taken the balance due and bounced all my transactions. And bill payment. So every time i used my card i was paying them $25.00 each. I did nt know this until i went to check the balance because i need to shop for products. The sales were small $10.00- $40.00 i was using my cars to make small purchases. Finally i get a letter in the mail telling me my account was is the negative. I had just spoken to the bank and was going to make the payments i owed and know i had to pay them 8 overdraft charges plus overdraft charges to the other companies who also have the same plocies. It would have cost mw less to go to a loan shark to pay them their $189.00.


Company: Capital One
Country: USA
State: Virginia
City: McLean
ZIP: 22102
Address: 1680 Capital One Drive
Phone: 7034483747, 8049671000
Site: capitalone.com
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