Ziinga.com
Consumer Report

I went on to Ziinga (quite by accident) and placed a FREE bid on a coffee-maker that was on auction. The price was something like $4, plus shipping, which came to a total of $22.47 which I paid by credit card. A few weeks later I got a message to say that the product was not available in my part of the world (New Zealand), but that I could either have some bid credits, or have an amount refunded me in compensation of $110.59. I agreed to the latter.

Tonight I looked at my Credit Card statement and saw an amount of $118.99, plus 2 payments of $1 taken out of my Credit Card without my knowledge by Ziinga.

I emailed them and asked to cancel my account immediately, only to be told that I have "joined" a Platinum membership which was binding for 3 months!
(this information was apparently on the bottom of an emailed receipt for the $22.47 I paid, but I did not see it at the time).

They came back to me and said they wanted an amount of NZ$54 cancellation fee! I wrote back and said I was completely unaware I had ever entered into any "contract" with them, and that I was not happy to pay another $54.
They then wrote back and said that as I had received a payment of NZ$110.59 as an alternative to physical delivery of the product (they told me it was unavailable here) they would not be able to fully cancel the contract, and that I was required to pay the full 3 months fees of $118.99 for each month remaining in my "contract".

I then offered to repay them their $110.59 and that I then considered the contract null and void, to which they replied I would still have to pay the $54 cancellation fee, even if I repaid that money.

(At this point I cancelled my Credit Card anyway, so they will not be able to take any more from my account.)

I then read their "Terms and Conditions" and see they will charge anyone who does not comply with their payment demands in a timely manner the amount of over $800 and place it in the hands of a debt collector.

I strongly feel that this is an illegal practice and should be stopped immediately. I told them I have never ever used their website since that first time, and have no intention of ever using it again. I do not intend paying them anything more, and now after reading this website, probably won't be refunding them anything at all and told them they would be hearing from my Solicitor.

Company: Ziinga.com
Country: USA
Phone: 441138680224
Site: ziinga.com

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