Samsbeauty.com
My order is lost - hair products

Worst beauty site ever!!!
The website is a SCAM!!!
I ordered $122 worth of stuff from samsbeauty on the 17th of may, paid through money order and they sent an email with a UPS tracking order but the order was never received.
I called, cried, pleaded and emailed everyone at samsbeauty. From jennifer the manager, to their customer (dis) service regarding these lost items, and they couldn't be more unhelpful.
They didn't care at all, no customer services, emails were not responded to, neither were they willing to help me contact UPS about what happened to the order.
I have had the run around for over 3weeks and the issue has still not been resolved. I have asked for a refund and they said they'll get back to me. It's the 5th of june and the issue has still not been resolved.
I have ordered stuff from black hairspray plenty of times and they deliver within 2 to 3 days. Their customer service can't help you enough.
If you ever want to order stuff from samsbeauty, PLEASE DO NOT!!!
Abby.

Company: Samsbeauty.com
Country: USA

  <     >