Watchindia. tv
Pethatic services on support

I subscribed the services in Feb specifically for Sony and SAB TV. Watch India stopped these services since April 4th and now they don't even retrun the money. No response from Customer Services. I feel that there is no management involved look at the customer stesfation. I am not having any service up due to some technical issue since last 25 days and still waiting for the resolutiion. Behavious of the CSR can bee seen from below chat when he closed the session with answering my questions. Watch India made me feel that I made a big mistake by subscribing to their services.

CHAT with CSR

Please wait for a site operator to respond. You are not currently in a chat session. All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. Your place in queue is 1 You are now chatting with 'Jade' Jade: Welcome to WatchIndia. Tv live chat service. How may I help you? Dinesh: Jade, can you check if you rcvd the pic of TV Dinesh: I am still waiting on your response to fix the probl;em Jade: May I ask for your registered Email ID please for me to check your account? Dinesh: ritugoyal41@yahoo.com Jade: May I ask for your registered Email ID please for me to check your account? Jade: Please wait while I check that for you. Dinesh: ok thnx Jade: Thank you for your patience. Jade: As I checked, have received the pictures. Dinesh: ok so what next? Dinesh: I guess I need new box

Jade: And your case has been escalated to our higher technical team for further assistance Dinesh: it stoppworking Dinesh: How long that takes? Jade: Please wait for an update via email as they are investigating and look for a resolution on your case. Jade: Please wait within 48-72 hours update via email. Jade: Is there anything else I may assist you with today? Dinesh: I am loosing day by day and you have billing cycle ng Dinesh: how does it help me Jade: we will take your case as a priority Dinesh: so will it come dwon from 48 hrs? Dinesh: when shoud I expect the response? Dinesh: it's already 36 hrs I got acnoledgement of receptance of the pics Jade: Please wait within 48-72 hours update via email. Jade: Is there anything else I may assist you with today? You are not currently in a chat session. You are not currently in a chat session.

Company: Watchindia. tv
Country: USA
Phone: 18662939613
Site: watchindia.tv

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