A1 National Van Hire
Van an absolute heap and deposit still not returned - 7.5 ton truck

Wish we had seen these reviews prior to booking. Van arrived a day early as the driver who was supposed to be delivering was not there the next day. It was an absolute heap over 200,000 miles on the clock model, probably the most uncomfortable thing I have ever been in - the tail gate promptly stopped working, but managed to get it up and running. We were using it in France and despite assurances from a1 that it would meet legal requirements for this country (i.E. High vis jackets, warning triangle) they were not included so had to provide our own. We discovered on route that both back indicators were broken and because there were no spares in the van - also illegal I believe - we have to buy some off another truck driver who had spares.

We hired the van on 30th April as with all the other folk on this website, we have not had our £500.00 deposit back yet (it's 11th May today). Third phone call today and third promise it will be paid back early next week. Our next step will be legal action - we have already reported it to the fraud line, but they have said they can't help with this type of fraud and we should call the Police.

All I can say it DO NOT USE THIS COMPANY.

It's interesting to note that one guy was paid back when he let the owner Hammond Kumar know that he knew where he lived. Further down these reviews his address is listed as: Hammond Kumar The Old School House 42A Duke Street Hucknall Nottingham NG15 7HB United Kingdom. Not sure if this will work but worth a shot.

Company: A1 National Van Hire
Country: USA

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