Papa John's Pizza
Customer Service

Therefore, Papa Johnis did a Superbowl promocode giveaway where "if America gained the coin drop, they'd get a totally free pizza along with a 2-liter". America "won the coin drop" and that I obtained a promocode that I really could place in on the site. This is actually the beautiful small string of occasions I Have undergone to date...

I really got through their phone-line today after 40 units on-hold (much better than your day before when all I acquired was a chaotic signal). I'd the promocode delivered to me, really place in an order and wound up needing to stop it (therefore it did not perform anymore)|.initially, I named the shop that I place in the purchase for since all I acquired after I named the 877 number (their online customer support quantity) was a chaotic tone. The individual that I talked to in the nearby cafe was the main one good, useful person within this experience. I told him concerning the quantity being hectic so he offered me the e-mail (performing his better to be useful)! And so I sent them. After detailing the problem and requesting what I really could do, the response I acquired back was a reason of exactly what the promocode was for (so my mail was not really study)'. I delivered back another mail as it was not what I requested plus they delivered back an answer stating the shop might have had a need to stop the purchase for that promocode to function. I responded for this asking what I ought to do whilst the signal nevertheless did not function plus they quit responding. After I named nowadays (again, 40 units on-hold) the client support individual mumbled his title (twice) to where I really couldnot realize it precisely where the remainder of his talk was completely clear, disturbed me three times after which proceeded to inform me the only means he'd appear it-up for me personally is easily had the purchase quantity in the purchase I'd needed to stop. I told him used to do not need it on me (at this time, I had been on my method to function since I didn't believe I'd be on-hold for nearly one hour. I also believed their program for searching these specific things up will be a a bit more effective i.E. Having the ability to appear it-up by mail or even the promocode itself). After I told him this, his response was a snide "Well I suppose you better possess the info along with you the next time". It was not actually that that got me totally, it was the truth that I really could inform, by his speech, he was grinning as he explained this and throughout the whole discussion, he was extremely rude and required a tone with me after I attempted to tell him at the start of the conversation what had occurred. Their customer support is terrible, this can be a headache and at this time, itis not really concerning the * pizza, oahu is the proven fact that I Have been handled thus disrespectfully by those people who are designed to really be useful people. The only real useful, good individual was an area man at my local cafe. I'll NEVER purchase SOMETHING from Papa Johnis again.

Company: Papa John's Pizza
Country: USA

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