Merrick Bank
Paid In Full Twice and now they are ripping me off for $25.00 because my bank returned the 2nd paymemnt

I paid Merrick Bank online in December, the full amount owed. It was set up for 1/6. When I logged onto the accound in January, it looked like the payment was not set up. There was no way to tell. I set it up again. I discovered by checking my bank statement that Merricck Bank got paid twice. An overpayment of 1601.70.

How convenient for them. I called them and they told me to call my bank and dispute it because they were not going to reverse the second payment, an overage of 1601.70. I called my bank. They returned the second payment to Merrick and put the money back in my account.

Merrick Bank now says I owe them $25.00 for the second returned payment, which they should have not gotten in the first place. Horrible people!!! My bank says they can't help with the $25.00 charge because it wasn't charged to my account. Sarah at Merrick Bank is not a very nice person. She knows the account was paid in full on 1/6 and still insists that she is right and won't waive the $25.00 fee.

Company: Merrick Bank
Country: USA
State: Utah
City: Salt Lake City
Address: PO Box 171379
Phone: 8002232322
Site: merrickbank.com

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