Green Dot
I payed them $5 for them to hold my money for 7-10 business days!

Green dot stole my money and held it for 7-10 business days! I dont understand how they can advertise a card in 7-11 for a quick bill pay visa card and then just take my money!

My electric was scheduled to get cut off, my electric company does not accept mastercard (what i have) so i was forced to buy a prepaid visa card. After I paid 4.95 to put 250 dollars on the card (every penny i had to my name!) it told me to register and activate the card online. After i put in all my personal info that it asked for it took me to a new screen that said: YOUR MONEY WILL BE REFUNED TO YOU IN A PAPER CHECK IN 7-10 BUSINESS DAYS! Are you kidding me?

So i proceeded to call the 1-800 number which took me over ten minutes to get a live foreign representitive on the phone they told me there was nothing they could do the info i put in did not match and the card was deactivated. So before I started freaking out and crying i said is there any other avenue we could take to get my money back so that my electric would not be disconnected? So after being transferred from manger to manager all foreign people from the phillipines the best answer they could give me was im sorry for the inconvience but you can get the money fedexed to you in 3-5 businessdays for 20$!

I am so upset and so dissapointed i cant believe that there was nothing they could do to help me out. I Just think what they did to me was unfair. I recommend NOBODY to ever use green dot they are horrible and their customer service is horrible. Unfortuantely im jus one little person to this huge company of scam artists and i guess i have to suck it up and take it as a loss. If anyone is willing to help pleaseeee do something!

Company: Green Dot
Country: USA
Phone: 18667957597
Site: greendot.com

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