White Castle
Poor Management & Falsified Information

I had visited the White Castle on MacArthur Rd in Whitehall Pa on Nov 20 and purchasd $54.47 of food. When i got home, some of the food was raw and uncooked. So i called and spoke to a woman that took my name and order number a list of items that were raw and stated for me to come in to get the food replaced.

Today Nov 27th, i was passing by so i stopped to get the food and was giving the food without hesitation which made me a happy customer. As i proceeded to my car in the parking lot i was chased down by a caucasian male who was yelling that he gave me the replacement food already last week and has my plate number down. I knew he was lying and when i approached him and confronted him he stated nevermind and went back in the White Castle. So frustrated from the embarrasment from him yelling at me in front of all the people in the parking lot, i went back in the store to get his name and he and other workers refused to give me his name which i found out was Peter. Then i was threatened by a caucasian woman that they were going to call the police! I then left the White Castle and called the police myself and got a incident number for the report.

I just dont know why he lied like that. I still have my reciept and if he gave me the food already and has my plate number then me and my vehicle should be on their survelliance cameras, which i am 150% sure its not because i was never there prior to today.

Company: White Castle
Country: USA
Address: 1280 Macarthur Rd Whitehall PA 18052
Phone: 16104331417
Site: whitecastle.com

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