Dell Computer Corporation
Consumer Report
- 11-18-2011
- 42
Ordered a new laptop. Dell had a special financing offer (I already had a credit line of $1000) and I accepted it. I gave them my debit card for the amount over my credit line (they call it a split payment - $1000 on Dell credit and the remainder on my personal credit card/debit card). Anyway, to my extreme ire, they charged the ENTIRE amount to my bank card and of course the charge went through. Now, I am very good with computers and understanding what I read. Was very careful. Dell did this, I believe on purpose. I actually called my bank and yelled fraud. Mainly because this is the SECOND time, Dell did this to me... Either they are being "cute" or they have a stupid web system for buyers. Not sure which is worse. Other than this, I always had great CS experiences and products. No more.
Company: Dell Computer Corporation
Country: USA
State: Texas
City: Round Rock
ZIP: 78682-7000
Address: 1 Dell Way
Phone: 8777173355
Site: dell.com