Palm Beach Tanning Salon
Very Unhappy with Service

I have purchased several Mystic Tanning packages since I moved to Atlanta in 2006. Every time I would purchase a new one I would keep a count in my head as to how many sessions I had left (I would only purchases 3 or 4 at a time). I was never told that they expired after a certain time period at the time of purchase and every time I would come in, I was told I had one less than I thought I had left. Finally I actually put theinfo in my phone along with the purchase date and every time I would go in, I would change the number of visits I had left to one less becuase I thought I might have not been keeping track correctly. I had in my phone that I had two vists left and when I showed up one night they told me I only had one left and asked if I would like to purchase some additional ones. I was livid. I mentioned to the attendant that I had been keeping track in my phone and she saod she would speak to a manager and they would be able to add an additional visit on to my account. However, this never happened. I was also told at one time that I could go ahead and purchase some additional visits and even though they expired in 3 months I would not have to worry about the time starting until I used the first visit for that package. The next time I went, which happened to be months later, they told me my visits were expired and I, again, mentioned it to the attendant and she said she would have a manger go in and give them back to me. This never happened either. Needless to say, I have not ever went back to a Palm Beach Tan since and never plan on it.

Company: Palm Beach Tanning Salon
Country: USA

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