Samsung
Monster of the modern electronics
- 08-26-2011
- 7
I am having difficulties to understand how company the size of Samsung hires only adults that have brain of 7 years child old only. This is not a joke, for past few months I ‘am calling company since I am having some issues with malfunctioned recently purchased TV’s. Forget about technical support it does not exist at all since “spoiled children” (I can’t call them adults, because it insulting to mature person) keep telling something that does not come at least to my mind and then lie, lie and lie. It’s not even funny when reps from the company insisted that instead of replacement of my TV remote control they shipped me refrigerator. I also been told that the company out shipping labels, my request in the wrong queue, that UPS packages un traceable, that they out the replacement parts, that the company telephone system is down for 3 days, the tech support is available only on the 2 days after holidays and etc and etc that make me believe that either somebody purposely sabotaging the huge business or professionals extinct in the company.
Company: Samsung
Country: USA