Borders Group, Inc
Manage
- 08-25-2011
- 11
The casher got wrong barcode which is not discounted (there are two barcodes, one is original and the other one is discount one). I asked manager to return the differences. He said no because "all items are final."
I am not asking you refund. I am asking you the differences you guys overcharged me because of you guys mistake! How come I paid cash and you guys overcharged me then I cannot get mycash back. I was mad and he threaten me to walk away if I do not accept the boarders credit. He said "shop more here with this". Even he refused to give me his name (but I got it from other worker).
What kind of manager and business are you guys doing? That is because of closing store? No. Absolutely not acceptable response.
Company: Borders Group, Inc
Country: USA
Address: 100 Phoenix Drive Ann Arbor MI 48108
Phone: 7344771100
Site: bordersgroupinc.com