AccuRise
Consumer Report

Miscellaneous

I first contacted Accurise in February after numberous phone calls with Matt Horak I decided to sign up for the service. I initially paid $60 for him to review my case and then was told the total cost of the service would be $500 which I could pay in 2 installments. He didn't say what he can increase my score to but he did say that I had a great case and they can make some changes. We verified all my personal info which was correct as they were able to pull up my report. After paying the initial $60 for case eval and then another $500 I started getting charged $80 per month. When I contacted Accurise I was told it was part of the agreement for 180 days, this happened in May - 3 months after I started the process and only 1 thing being removed from my report. I told the girl on the phone to cancel my account as it's not worth the premium, she assured me nothing would come from my account. June comes along and nothing drafts from my account and I think everything is fine.in July TWO DRAFTS for $80 came out of my account which in turn over withdrew my checking account. I've been trying since to contact Accurise to cancel my account but the phone number on the website does not ring, I found another number for CCC and it too, does not ring. I sent an email to support@accurise.com with no response. I found another number on the website, spoke with someone for a brief second, who transferred me to the "cancellation department" and the phone rang to a voice mail, I left a voice mail with my full name and contact information and have not yet received a phone call back. I've already notified my bank so if the money is drafted again this month my bank will also set up a dispute. I feel this company is a scam, they lure you in and take your money. I have received only ONE letter from one of the 3 credit companies, just ONE! When I log on to www.creditstatusnow.com it shows rounds of letters going out but I am not receiving any of them. I then noticed that they have my date of birth COMPLETELY WRONG!!! They're off by 6 YEARS of age! And this information was verified by Mr. Horak & my driver license that I scanned and sent to them!!! This company is completely bogus. I'd love to see a 'well written' response from Accurise, just like with the other Accurise complaint from another person in July.


Company: AccuRise
Country: USA
State: California
City: Los Angeles
ZIP: 90025
Address: 12300 Wilshire Blvd #105
Phone: 8884103807
Site: accurise.com
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