MyLife.com
Consumer Report

Miscellaneous

I signed up to renew my membership with mylife.com for one month only at the cost of $14.95 and used my debit card. The moment that I entered my card information Mylife.com swithced my choice of service to a twelve month (12) membership and not only charged my account for the $14.95 but also made an unauthorize charge to my account in the amount of $179.95.

The Account Information for the one month membership I chose is listed as follows:
Order Number: 29718581677253
Plan Selected 1 Month
Total Amount $14.95
Card ending in 3776
Date Posted 07-31

Mylife.com then doubled dipped into my account and charged me $179.95 for the twelve month membership that I did not select as my choice of service. The Account Information for the twelve (12) month membership that I did not select is listed below:
Order Number: 2971858128356
Plan Selected 12 Months
Total Amount $179.40
Card ending in 3776
Dated Posted 07-21

Mylife.com state that all subscriptions are non-refundable. However, I did not select a twelve (12) month membership. Can you helpe me recover the unauthorized $179.40 that mylife.com took from my account?

Respectfully submitted,

George Watkins
(Personal Information Removed)


Company: MyLife.com
Country: USA
State: California
City: Los Angeles
ZIP: 90025
Address: 12400 Wilshire Blvd. Suite 1500
Phone: 3105713144
Site: mylife.com
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