USA Filtration
Consumer Report

I have used the same water filter for years, made by the company NSA. I am very happy the taste and quality of the water from the filter. A man called my home on June 15 from USA Filtration and told me my water filter needs to be replaced. I told him my water filter is from NSA and he told me NSA is out of business and I can only get a replacement filter from USA Filtration. When I asked what happened to NSA, he told me they closed down 3 years ago (I have not purchased a new filter in 4 years) He told me the filter is exactly the same and would work fine. So I agreed to the new filter and gave the man my credit card and he told me I would be getting the filter UPS in about 5 days.
Two days later I get a call from NSA Warranty Replacement Center saying that their records show I need a new filter replacement. They told me they are very much in business and are still selling the water filters. I was so upset. I immediately called USA Filtration and spoke to the same man again, Dave, and told him I got a call from NSA about my filter. He stumbled and did not know what to say. I told him I dont want the filter anymore and I want my credit card refunded. He told me it would be hard to refund my credit card since he already charged it. What kind of company lies and then refuses to give you your money back because its too difficult?!?! Needless to say i freaked out. I demanded my money back. After arguing with him for about 20mins he agreed to give me my money back.
This is obviously a scam and I am so disgusted that I fell for it.

Company: USA Filtration
Country: USA
State: Florida
City: Naples
ZIP: 34119-3956
Address: 6017 Pine Ridge Rd
Phone: 8886723458
Site: usafiltration.com

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