Worx Lawn Tools
Consumer Report
- 07-24-2011
- 11
June I purchased a blower (never used), hedge trimmer (used 6 xs) and two 18 volt batteries with charger.
June when I used the hedge trimmer this year, it stopped working after 5 minutes. So I charged the 2nd battery and it to stopped working after 5 minutes. I contacted WORX and learned they do not offer any refunds after 30 days and since my battery is out of warranty I would have to order a replacement battery. I feel like I was scammed. For $500 I would expect to have a product last more than 1 year. Without workable batteries, which are pretty costly, I am out $500 and no merchandise. Companies should not be allowed to sell faulty products without consequences. If they had taken back my equipment and refunded me my money, I would be happy.instead, I will make sure to let all of my friends and family know to beware of any WORX products, that they do not live up to their advertisements.
Company: Worx Lawn Tools
Country: USA
State: North Carolina
City: Charlotte
ZIP: 28216-0040
Address: 9009 Perimeter Woods Dr, Ste I
Phone: 7045993711, 18663549679
Site: worxtools.com