MItch Gaylord
Complaint order review

Ordered the melt it off around December 2. Went through the automation system answering no to all the extra introductory offers. The process took forever and I did not receive a confirmation number at the end of the call. I had to call back and ask for the confirmation number which they were unable to give me because it had not been 24hrs since making the order. I received a call a wk later offering me a free gas card valued at $100 to try some nonsense they were offering and if I didnt like it I could keep the gas card but had 30days to cancel offer. I told the ordering service no to the gas card and no to the special offer. I was told that my visa card was charged $1 and if I didn't cancel the special offer they would charge my account every month $29.99? Again, I told them I did not want $100 or special offer and they were not authorized to charge my account for anything other than my purchase. When I asked to speak with customer service, I was switched to another representative pushing the same offer. I never got transfer to customer service. I received the box on 12/14/10 and without opening it... I sent it back through the post office. I was so angry at the entire process that you do not have to worry about me every ordering from this company. I'm still in shock and have yet to receive a refund.

Company: MItch Gaylord
Country: USA

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