Wine Insiders
Bait and Switch — offered Groupon and used my info to charge wine to my debit card

I purchased a Groupon for Wine Insiders for $25 to get $75 in credit. I went to wineinsiders.com and picked out wine. I went to check out and before I could enter the Groupon in the gift certificate section it forced me to enter my personal information including my debit card. I did so and hit enter. A message came up on the screen that said the coupon was invalid. I tried again. The same thing happened. I contacted Groupon and they refunded my $25. This was 8 days ago. I never heard anything from Wine Insiders though they had my phone number, address and email address. This morning my card was charged over $100 by Wine Insiders.

I called them to have the charge reversed and was informed that there was wine coming to my house today — I have to miss work, sit here and wait so that I can refuse the delivery and only then will they return the money to my account. I have incurred bank fees, missed pay and am still waiting for this delivery. I never ordered anything. I backed out of the screen. I never received any confirmation of an order and although the website says an order takes 4 weeks or more, this has all taken place in 1 week.

I stated to Groupon the day this happened that I felt like Wine Insiders was running some kind of scam by gathering my information in this manner and was afraid that this might happen. Nonetheless, I am aghast that it has.

Company: Wine Insiders
Country: USA
Address: PO BOX 8010
Phone: 18006157304
Site: wineinsiders.com

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