ViveDecor.com
Worst online shopping experience ever

The worst online shopping experience ever!
I wanted to buy a black stylish coffee table, and the price was best with vivedecor. I saw it had good ratings online (but I never read them to realize they were all posted by a same person who obviously does a good job advertising the site) so I decided to buy it from here.
5 days after, no tracking number, no money withdrawn. 10 days after, my money is taken away, and there's still no shipment info on my account with them. Few days after I tried calling and emailing them. Nobody replies to the emails and on the phone I always get the same message: "you reached this message either due to a high call volume or calling out of our business hours". 3 weeks after the table finally arrives - all corners broken, split apart, chipped. The color is definitely NOT BLACK as advertised, ordered and claimed on the package label. Left numerous voice mails and emails, and I just got an automated no-reply email back that I need to provide them with photos of the item before they give me an address where to ship it back. I followed a link they gave me where to reply and it says the session has expired. This is so ridiculously frustrating, I have no words to explain it. I'm stuck with a broken table that I spent 400 bucks for.

And by the way, after all of this I started reading all the nice reviews about vivedecor that made dare to buy something from them, and I bet they were all written by a same person who obviously takes a good care to keep the rating so high.
Don't ever dare to buy anything from this site. Ever!

Company: ViveDecor.com
Country: USA

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