Oncor
Refused to fix Fence Gate Satisfactorily
- 04-29-2011
- 58
Oncor rang my doorbell about 2 weeks ago as they needed to read the meter in my back yard. I told the person to wait and let me get a key to unlock the gate. The service person pushed open the gate (which is the width of a one car driveway and damaged the gate before I returened with the key. I complained about the damage - he took a picture of it and left. I had Oncor people out today to look at the damage. Their offer was to attach a board to the brick house and secure the gate with that. They made no offer to actually repair or replace the damaged gate. I have contacted them again and have been told this is all they will do. This is not a fair way to take care of something the Oncor service person caused to happen.
Company: Oncor
Country: USA