Avis Rental Car
AVIS CAEN FRANCE - car rental

We rented a car to be returned on Sat afternoon. As they close at noon on Sat they told us to leave the car in the train station parking lot and leave the keys with the information booth at the station. We did so, and took a train from Orleans to Paris. When I got my credit card bill, I had been charged for a whole week instead of 3 days, charged for equipment we did not have and charged $150 in parking fees. Captial One would not do anything as I did not have my receipt. As they were closed, I never had a receipt. Even though we provided evidence that we did not have the car, we were charge $600 over charge. The credit card rep said that this happens all the time to U.S. Citzens traveling in Europe. Avis ripped us off.

Company: Avis Rental Car
Country: USA

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