EPI / Water filtration
Lied about providing test results and appointment time

The corporation quit an email and water sample container on our mail by having an offer free of charge water test. We adopted the directions and submitted an example. The info about the notice suggested the check outcomes could be documented to us, along with a sales supply offered.

Whenever we created a scheduled appointment, we were informed the check outcomes could be supplied, and also the appointment might consider about 30-min. Following the first visit was overlooked, we rescheduled and confirmed the check outcomes could be supplied with a 30-min revenue presentation. Once the repetition came, he informed us he didn't understand what the organization did using the water products provided, which he'd have to do an example check to look for the water quality. He also informed us this 1 area of the check might consider 30-min alone. We described towards the repetition what we'd been informed, but he was not able to offer any clarification. The repetition was really in advance by what he'd have to proceed through for screening and just how the sales hype could be offered. We rejected to carry on after 40 minutes or reschedule. The repetition was pleasant, truthful, and above-board with anything he explained and did. The "office at home" lied to us by what solutions they'd supply, and also the period of time required for the visit - twice (perhaps three times in the event that you range from the notice). I'm confident there's weasel text that may be positioned around supplying "a" check test outcome throughout the visit, vs. Supplying the outcomes of the test supplied earlier - however it is unprofessional and deceptive at-best. Poor company regardless.

Company: EPI / Water filtration
Country: USA
State: South Carolina
City: Lexington

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