Wachovia Corporation
Multipal Issues with what customers are told and what the bank is going OD charges and NS funds added after the fact

5th attempt to get assistance from the Bank According to BOTH my account snap shots below you keep charging OD fees to my account after the fact and after i withdrew my money, this is NOT right you owe me the$22.00 from 12/21 back as well as the $15 from the 22nd and the $35 from the OD fee as there were NOT any fees on my account when i made the w/d and you added them after the fact on 2 separate days.! You owe me a total of $72.00This is pertaining to this account as well as my other account on banking practices for your bank when cash is deposited and customer told it will be applied immediately and your bank waits to deposit it until the next day you caused me an OD of $140 and if the teller would have just told us if we used the ATM it would go instantly we would have done this, this is NOT good or Fair Banking Practices. Almost, well maybe can be classified as theft we will see if we need to take things to customer service help at a state or national lever. We have had it. And do NOT give me some 800# to call as we have tried that many times and stuck on hold which only makes the situation more frustrating then they tell you oh, we can not helop but we do see what your talking about but you have the wrong department the bank can not help you, 800-WACHOVIA - (800-922-4684) here call this number then his #0#0 to get through faster and then you still sit on hold. NOT customer friendly. I have OD my account and YES i agree i should pay a fee BUT! But what and how you are doing this is WRONG! Show details 11:47 AM (20 hours ago) Powhatan, VA 23139

Date Descending Type Description Withdrawals Deposits Balance12/22 Other OVERDRAFT/UNAVAILABLE FUNDS FEE $35.00 ($50.00)

12/22 other trnsfr 3000190289615 12/22 $45.00 ($15.00) 12/22 other trnsfr 3000190289550 12/22 $2.00 $30.0012/22 other trnsfr 1010279111049 12/22 $5.00 $32.0012/22 other miscellaneous feedomestic incoming wiretransfer $15.00 $37.0012/22 deposit funds transfer (advice 2010122200010639) $52.00 $52.0012/21 deposit trnsfr 1010275218014 12/21 $36.06 $0.0012/20 other overdraft/unavailable funds fee $22.00 ($36.06) 12/20 other trnsfr 1010275218014 12/20 $620.00 ($14.06) 12/20 other miscellaneous feedomestic incoming wiretransfer $15.00 $605.9412/20 deposit funds transfer (advice 2010122000009796) $619.94 $620.94shannan stamer to me

* Posted Balance as of 12/21: $0.00 * * Available Balance as of 12/22: $0.00

Company: Wachovia Corporation
Country: USA

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