Tree House Marketing
TMG Interantional didn't deliver product, but charged my credit card
- 12-11-2003
- 6
I ordered the Slim Patch over the phone and was told that I could try it for 30 days for $19.95 and cancel my order if I did not like or need it any further. If I did not return it then I would be charged the 199.95 for a 60 day supply. I never received the product, but have been charged for all of it. I have been calling these people since November trying to get my refund.
I was told that they had to verify w / their shipping company, in Europe, and UPS that I did not receive the product. Well that 2 months. Then I faxed over my statements proving that I have paid for it, that was in January. Since then I have been told that my refund was approved and I should be receiving it shortly. Then in May I was told that they are having problems w / their financial institution in issuing the refund checks. That is the story that I have been receiving. I then called in September and the phone number had been disconnected.
I contacted the BBB in Provo, Utah and they helped me find this website. I have looked and the statements on this website and called a number that was listed 801-802-9023, but only a recording came on... I left a message. This is just horrible these people need to be held accountable. It just seems that there should be more that we could do than sign up on a website. There should be some sort of legal action that we should be able to take.
Company: Tree House Marketing
Country: USA
State: California
City: Provo
Address: 5252 N. Edgewood Dr
Phone: 8006989997