ATT U-verse
Phone and fax hijacked, 18 reps in 6 hours

AT&T U-Verse has created a nightmarish situation for me. Their customer service dept. is incompetent, and they have hijacked my phone and fax, and are unable to fix it.

I have been on the phone with them for 6 hours and have spoken to 18 different people. No one knows what they are doing, and they frequently either lie or hang up on you.

If you work for AT&T I'd be looking for another job, because it's impossible to believe that a company that is this poorly run could stay in business for long.

Company: ATT U-verse
Country: USA

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