Dollar General
Employee Refuses to Sell a Child's Ball to a Disabled Woman

Nowadays my mom and that I visited the Buck Common shop # 11726 on Hwy 311 in Sellersburg. Our mom lately had an overall total hip-replacement and it is on the master. She visited your shop buying kidis basketball of the perfect dimension to utilize on her physical treatment. She discovered one which was ideal for her and, after carrying out a a bit more buying, we went as much as the register to buy it.

The cashier got one consider the basketball and instantly stated, "It ainot gonna allow you to buy it!" She scanned it once, place the basketball apart, and stated, "No, ainot gonna allow you to buy it. You wish to get a different one?" I told the cashier the basketball was for my momis physical treatment also it was the perfect dimension on her to utilize. She simply looked over us with indifference and questioned if there is another basketball exactly the same dimension we would like.

So my mom, on her master, needed to return to the section again and appear to discover another basketball as the cashier quit her stop to create copies for what seemed to be a merchant within the shop. She was thus discouraged at this time that she would go out with no of her acquisitions had she repeated that efficiency using the second ball. Fortunately it did ring up but we obtained no apologies in the cashier or clarification of why we could not buy the first basketball apart from the UPC would not check.

I really donot understand why whatsoever. When the basketball is in a stand available, includes a UPC onto it, and contains a cost label on it (that was exactly the same cost whilst the basketball we fundamentally bought), what cause would you perhaps have for not promoting a bit of product? Increase this her insensitive treatment of the handicapped individual, it appears as though a punch within the experience.

I'm like we deserve a reason of why this occurred the way in which it did today. A worker of the organization upset an extended term client (she is been buying together so long as I will remember), throughout a $2.50 basketball she just desired on her treatment.

Company: Dollar General
Country: USA
State: Indiana
City: Sellersburg
Site: dollargeneral.com

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