American General Financial Services
Release of mortgage not received after paying off loan

I paid off a loan with American General on August 4th. I was supposed to receive within a few weeks the recorded Release of Mortgage. It is now November 1 and still have not received it. I have called several times within the last few months and have gotten promises of a call back with info about the document, but they do not call back. They blame the title company.

Company: American General Financial Services
Country: USA

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