Cox Communications - Rhode Island
Arrogance

I tried to return my box, remotes and cancel service. The closest office to me was in West Warwick, the bussiness office. The Warwick store was closed due to the flood. I was refused at the desk along with a line of people who wanted to pay their bill or change service and we were told that we had to go to the Cranston store and that there was nobody in that entire building that could help us. With gas at 3.00 a gallon plus my time and everyone elses. It just seems like they are so arrogant that they don't care about losing customers. I know they have lost me for good and everyone I can tell to change I will.

Company: Cox Communications - Rhode Island
Country: USA

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