Mobil Gas Stations
Crazy employee harasse customers - gasoline

We had the worst customer services ever at a Mobil Gas station (location: in Arcadia, California. Between Duarte and Baldwin Ave). We were there around 10:30pm on 5/15 Sat. After we have paid $20 for the gasoline fee, my husband used their plastic windshield wiper to wipe off some bird drops on the car. The staff-on-duty came out from the store and yelled at us because apparently "the wiper was not meant to be used to wipe the car, only can use it to wipe the windshield". My husband put the wiper back and grab some of their paper towels (that they have put on the side of the wiper), and used the paper towels to wipe the bird drops. The same employee came and harass us AGAGIN, and claimed that "those paper towels can only be used to wipe their plastic wiper" and cannot be used in any other ways. My husband got upset by that point and started questioning him if there is any notice posted at the station regarding this "ridiculous rules". The employee avoided the question and just kept yelling at us. My husband got very upset and yelled at him. The employee got a paper out from his pocket and wrote down our license plate numbers, went back into the store and made some unknown phone calls. We have to contact the police because that gas station employee wrote down our private information (which he has no right to do that) without our consent, and we are not sure what he is using it for.

Company: Mobil Gas Stations
Country: USA

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