Straight Talk
Phone Order Took Hours, Card Charged, Money Returned, Phone Out Of Stock

I ordered a straight talk phone over the phone. First the person asked me the same questions over and over again. He didn't understand me, repeated all my info back to me and got it wrong at least fifteen times or more (not even kiddin) this call took well over an hour. I ordered the phone to sent the next day. After giving this guy my credit card number five times. He said my card didnt go through. Ok these things happen so I said I'll deal with the bank. Went to the bank and they took my money. Ok now I spend two and half hours on the phone tryin to figure out where my money or phone is. They kept saying "hold on while I check on some more information" I finally talked to someone in florida who was slightly helpful. They sent the money back into my account and told me I must have given inaccurate information. Note: the phone I ordered wasn't in stock for over a month. Why didn't they just say that intead of wasting my time. These people really don't have a clue. Monica

Company: Straight Talk
Country: USA
State: New York
City: Schenectady

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