Crab Apple Soap Factory
Artisan General Store (AGS), Response Failure. No Response. Undelivered Order. No Returned Call
- 02-27-2010
- 13
I purchased supplies from vendor on Feb. 16 with an automatic order confirmation. On Feb 25 the company deducted funds from my account.
Between Feb 16 and Feb 25, I emailed company twice to inquire about my order, always including my order number. I did not receive ANY response.
Tonight I called the number listed on my bank statement and got a voice mailbox. I left a message. I followed this up with a third email, expressing my dissatisfaction and desire to resolve the matter.
I plan to give the company 48 hours to contact me and then I will follow up with my bank and possible legal advice. My supplies were over $100.00 and I am thoroughly disheartened at such unethical business practices.
Company: Crab Apple Soap Factory
Country: USA
State: Georgia
Phone: 18283671521
Site: crabapplesoap.com