Dish Network
No service on one box and told to pay return shipping

I sent the following letter to Dish Network along with the bill they sent me.
Please find enclosed statement from Dish requesting payment for $79.58. I will not be making this payment or any future payments to your company. We have had no service through one of the boxes you provided since just a few days after dish was installed. I called several times and spoke with people whosproficiency in English was extremely poor. I asked them to assist me with some trouble shooting to see if I could reboot the box. Each time they told me I had to wait for a technician to call me. I never received calls from thetechnicians. I was also told that a technician would be scheduled to come to my home. I have not heard from or seen a technician in weeks. I called today to cancel my service and asked for dish tocome out and pick up their equipment. I was told that I had to send it to Dish at my cost. I am not willing to do that and asked for one of their technicians to pick it up. I was told they couldn't do that. I asked to speak with a supervisor. I was put on hold, transferred and spoke to another person who told me the same thing. I told the second person that I did not want to be put on hold again and asked if she could have a uppermanagement person call me. She said that no one could call me. (Totally Absurd!!!) She said she would transfer me to another supervisor and she put me on hold for 5 minutes and was then disconnected. Do not send me any bills as I will not be paying you for services I did not have. If you want your equipment, please make arrangements to have it picked up.

Company: Dish Network
Country: USA
State: Virginia
City: Arlington
Address: Dept 0053 Palatine, Illinois 60055-0063
Phone: 18003334374
Site: dishnetwork.com

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