Wells Fargo Home Mortgage
Wells fargo will not apply mortgage payments after filing for modification still waiting to hear if approved

On Aug 27, I contacted Wells Fargo in hope to refinance, unfortunally didn't qualify for refinancing due to a drop in home value of $35,000.00. We had at the point suffered a considerable loss of income approx 30%less, cut in Hrs beginning June as well as sporadic lay-offs as of Feb and through out the year. Forced to tap in to our now depleted savings, my wife and I filed for motgage modification on Sept 2, after sending Wells Fargo all required documentions, we waited... in Oct I sufferd a heart attack and underwent open heart surgery, missed 3 months of work but continued to make payments to WF and was current 'till December 09, when I missed the very first payment.

I did however make the payment for December on Jan 28 and Jan payment on Feb 8. WF Still has not worked out a modification, when I call, time after time I'm told to resend financial documentation, in addition they have placed my Feb payment into a suspended account rather than credit it which would have made me current. I called them to request explanation as to why they're not posting the payment and was told that for as long as we are working towards a modification payments will not post and will continue to be reported as late to credit reporting co. I'm at a loss and have no resources to find out about my rights. If any at this point! My wife and I are close to 60 years old, this was going to be our last home. Any suggestion would be really appreciated

Company: Wells Fargo Home Mortgage
Country: USA
State: Illinois
City: CAROL STREAM
Address: PO BOX 5296
Phone: 8662348271

  <     >